Gratis Ebook herunterladen Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas, by Don Tapping

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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas, by Don Tapping

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Synopsis

Bring lean improvements to the administrative areas of your organization! Tapping and Shuker take their Value Stream Management Storyboard and apply its eight-step process in the context of a customer service case study based on an actual implementation. "Value Stream Management for the Lean Office" will provide you with a complete system for lean implementation in the office. Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets! The highlights include: a complete case study that highlights the applications of lean in an office environment; a thorough overview of basic lean concepts; methods for identifying the administrative activities that need improvement; the eight-step process for removing waste and reorganizing workflow for cost effective, efficient operations; guidelines and checklists to help direct and maintain lean improvements; a comprehensive lean assessment tool for administrative areas; and, definitions of common lean terms and concepts.

Produktinformation

Taschenbuch: 176 Seiten

Verlag: Taylor & Francis Inc; Auflage: Pap/Cdr (20. Februar 2003)

Sprache: Englisch

ISBN-10: 1563272466

ISBN-13: 978-1563272462

Größe und/oder Gewicht:

21 x 1,3 x 27,9 cm

Durchschnittliche Kundenbewertung:

Schreiben Sie die erste Bewertung

Amazon Bestseller-Rang:

Nr. 219.852 in Bücher (Siehe Top 100 in Bücher)

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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas, by Don Tapping PDF

Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas, by Don Tapping PDF